The No IBS Program carries a one-year guarantee, one of the most liberal guarantees in our industry. The information on this page will help us to honour our guarantee and help you to make this as hassle-proof a process as possible.
If there is no guarantee indicated on the page from which you purchased the product or service, it is because no guarantee is offered on that product or service.
NO REFUNDS WILL BE ISSUED FOR ANY PRODUCT RETURNED WITHOUT A VALID RETURN MERCHANDISE AUTHORIZATION (RMA). To request an RMA go to the website where you purchased our product and click the Contact Us link. Complete the contact form with details of your purchase (date, name of product, your name, email, etc.) and an RMA will be returned to you for all qualified returns. Return Merchandise Authorizations are good for only 7 days.
Items returned under the one year guarantee must be returned in good condition. The one year guarantee period expires one year from the date the product is shipped and refunds will not be issued for product returns received after that date. Orders must be returned with all items originally sent.
To ensure that your product is not lost or damaged, we strongly recommend sending the product with either delivery confirmation or certified mail with a tracking number. If we cannot locate your return and you do not have proof that the product was received by us we cannot issue a refund. You (the purchaser) are responsible for shipping or postal charges on returns and all postage must be prepaid.
You will be notified by us when we complete your refund and it may take 90-120 days to appear on your statement. These transaction times depend on the policies of your bank or credit card companies and are beyond our control. Valid refunds requested after 120 days, or in cases of changed or expired credit cards, may be subject to alternative means of repayment.
IF YOU REFUSE OR DO NOT ACCEPT A SHIPMENT FOR AN ORDER YOU PLACED, WE WILL DEDUCT OUR SHIPPING COSTS AND A 20% SERVICE CHARGE FROM ANY REFUND THAT IS DUE.
Results in Healing Inc.
Box 1449
Barrie, ON L4M 5R4